We prioritize swift payments, ensure our clients receive the max dollar amount for their points and deliver prompt outcomes.
As pioneers within our field, we consistently set the benchmark with the most competitive timeshare point valuations, fostering satisfaction and loyalty among our clientele.
Frequently asked points questions.
Normally, our clients experience activity within 2-3 weeks of joining Vacations Universal. Depending on how many points you allocate to our rental program, it can take many transactions to use up all the points. While we have a very high success rate, it’s generally not recommended to allocate us points that are close to expiration. The more time we have to get your points rented, the higher likelihood of success.
Usually, the resort takes measures to hold the guest liable. We associate the guest’s name with each reservation, and the resort’s front desk typically requires them to present a government-issued ID and a credit card for incidentals or damages. In more serious situations where your involvement as the property owner is necessary, the resort may contact you. At that point, our role is to step in and facilitate resolution with the guest, as they have agreed to specific terms and conditions when booking through us.of each industry.
Certainly, you have the option to cancel with a notice of just 30 days. Our team is dedicated to helping you transfer any upcoming rental reservations from your account to those of our other clients. In cases where the reservation cannot be moved, we kindly ask for your cooperation in honoring it for the benefit of the guest. In such instances, payment would still made for the points used, adhering to the same terms as any other transaction.of each industry.
There is annual enrollment, but it is dependent on what membership tier you're involved with. It should also be noted, when you sign up for our program you can authorize as many points as you would like on an annual basis. You always have the option to pause the rental of your timeshare points at any time.
Certainly, you have the flexibility to change this number at any time. It’s common for owners to initially allocate a small number of points and then adjust it later, especially after confirming their personal usage.
Payments to the owner are issued via check once the reservation is successfully completed. Payment cycles occur twice per month, typically on the 1st and 16th. It’s important to note that processing delays may occur on holidays, during specific weeks, or during periods of heavy volume, in which case payments would be processed on the next business day. This payment procedure eliminates the necessity for Points Unlimited to charge back an owner if a rental guest cancels their reservation, and the points are returned to the owner’s account. Rest assured, you will always be compensated for points utilized from your account.
We employ a computer program to handle the allocation of rental transactions. As our operations expanded, managing thousands of reservations across hundreds of accounts became impractical manually. Our program is designed to ensure equitable distribution of rental transactions among all our owners, aiming to come as close as possible to renting out all their points. Various factors influence the distribution process, including the number of available points, transaction limitations or fees, time since the last rental, and the type of property.
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132 W. International Speedway Boulevard STE 35, Daytona Beach, FL, 32114
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